AI Is Dangerous, but Not for the Reasons You Think | Sasha Luccioni | TED

[ad_1] The customer relationship management (CRM) industry is constantly evolving, and the future of CRM solutions is no exception. As technology advances, so do the capabilities of CRM solutions, allowing businesses to better manage customer relationships and increase customer satisfaction. In the near future, CRM solutions will become more intelligent and automated. Artificial intelligence (AI)…